Customer Service




Fine jewelry in the Westchester, NY area.

Woodrow Jewlers provides fine jewelry to customers around the nation. Based in the Westchester area, we're your source for jewelry from Buccellati, Marco Bicego, Roberto Coin and more, along with watches from Breitling and pearls from Mikimoto. Browse our policies below and order today.



Our return policy is simple: If you are not satisfied with your purchase for any reason, you can return any item that has not been custom engraved — in its original condition and with its receipt — within 30 days of the purchase date for an exchange or store credit. No questions asked.



All Woodrow Jewelers orders are shipped FREE via UPS Ground, and any order placed before 2:00 pm will go out the same day, provided all items are in stock. Every piece we ship is insured for its full value and we do require a signature upon delivery.


We can also provide rush delivery for an additional charge. Below is a list of delivery options we can provide:


• UPS Next Day Air — Guaranteed by UPS to arrive the very next business day.


• UPS Second Day Air — Guaranteed by UPS to arrive within two business days.


• UPS Three-Day Delivery — Arrives within three business days, not guaranteed.


Should you choose one of these options the additional charge will be computed and added at the time of placing the order.


If you have any questions regarding shipping or handling, or need a gift tomorrow, call and let us know — 914.967.0464. We will do everything we can to accommodate your needs.



Woodrow Jewelers will gladly personalize any item we sell that can be engraved. We offer both hand engraving and machine engraving, and a choice of two lettering styles — block or script. We'll be happy to assist you in deciding which lettering style and type of engraving is best for the piece(s) you've chosen.

We will engrave the inside of any wedding band we sell at no additional charge, and are happy to engrave any other engraveable piece of jewelry for a small additional charge. The exact amount will be determined at the time of purchase, based on the individual piece, the number of characters and the type of engraving chosen.

Please note that once a product is engraved it cannot be returned. However, you can order a product and, once you're sure you like it, return it to us to be engraved, incurring only the applicable engraving charges.

If you have any questions regarding engraving, don't hesitate to call us — 914.967.0464.



At Woodrow Jewelers, we are committed to your complete satisfaction. We pride ourselves in providing only the finest jewelry available and we stand behind everything we sell. In the rare case that there is a problem with something you buy from us, we will do whatever it takes to make it right. Most of the lines we carry also come with their own manufacturers warranty. For the specific terms covering any line of jewelry that we carry, please call us at 914.967.0464.



Woodrow Jewelers is committed to protecting your privacy. At this time, our Website — — does not collect any personal information from the visitors to our site, nor does the site employ the use of cookies.

When you place an order with us, we will need to gather some personal information from you, such as your name, address, telephone number and email address, for the sole purpose of processing your order. At no time will that information be shared with a third party, nor will it be used to communicate to you information regarding Woodrow Jewelers or its products and services, unless you give us permission to do so.

If you have any questions about this privacy statement, the practices of this site or your dealings with this site, please call us at 914.967.0464, and we will be happy to answer your questions.



Your questions and feedback are always welcome. Feel free to contact us any time, we are here to help!

R&M Woodrow Jewelers
21 Purchase Street
Rye, NY 10580

Phone: 914.967.0464
Fax: 914.967.8362

Showroom Hours:
Monday–Saturday, 9:30 am–5:30 pm ET


*Extended holiday hours. Will end Christmas 2017.

Email the Owners at: